Viewing the organization as a complex system of interconnected parts then to succeed in the 21st C. we need to build empowered and adaptive organizations around the needs and aspirations of employees, not treating organizations as an “obedient machine”.
One radical aspect is to “bind people to a common cause, not a central plan”.
Clearly this path lies between anarchic self-organization and traditional command and control and it will often be difficult for those in positions of power to loosen up on the levers of control. But try they must for failure to understand and adapt themselves will only lead to demoralized employees and ultimate failure of their businesses.
Source: The Leaders Dilemma. Bunce, Hope,Roosli
Trevor Lee, EP International