What links these stellar organisations?
American Express, HCL Technologies, Hilti, John Lewis Partnership,
Southwest Airlines, Statoil, dm-drogerie markt,
Morning Star, Toyota, Whole Food Markets and W.L.Gore.
They represent a growing number who pursue an ‘adaptive management model’ via bbrt.org.
Are these organisations successful and ‘fit for the future’?
By any measure, absolutely!
So to help you on your journey here are the TWELVE
principles that they rigorously employ.
#1 – Values
Bind people to a common cause, not a central plan.
#2 – Governance
Govern through shared values and sound judgment, not detailed rules and regulations.
Make information open and transparent, don’t restrict and control it.
#4 – Teams
Organize around a network of accountable teams, not centralized functions.
#5 – Trust
Trust teams to regulate and improve their performance; don’t micro-manage them.
Base accountability on holistic criteria and peer reviews, not on hierarchical relationships.
#7 – Goals
Set ambitious medium term goals, not short-term negotiated targets.
#8 – Rewards
Base rewards on relative performance, not fixed targets.
#9 – Planning
Make planning a continuous and inclusive process, not a top-down annual event.
#10 – Coordination
Coordinate interactions dynamically, not through annual budgets.
#11 – Resources
Make resources available just-in-time, not just-in-case.
#12 – Controls
Base controls on fast, frequent feedback, not on budget variances.
These principles will enable and encourage a cultural climate change that will enable your organization to attract and keep the best people as well as drive continuous adaptation, innovation and growth. They define the new management model for the twenty-first century organization.
Are you missing out? – Is there more to be discovered?
Further resource: BBRT.org